Aligning IT with the Company Mission Statement

September 30, 2013  

For consumers, it’s about not being able to live without [insert laptop, smartphone, tablet here]. But for you as a business owner, that statement isn’t too far from the truth. What would we do without our computers? Technology, whether it is hardware or software, plays a critical role in business operations. But, have you ever stopped to really think about what that dependence on technology means, or if the technology you’re implementing supports your big picture company goals? That’s where the rubber meets the road.

For your IT department/provider (and the technology it purchases, implements and maintains) to fulfill its critical role, IT must first understand the company’s goals and align itself with the rest of the organization, starting with embodying the values of the company mission statement.

Here are three ways to make that happen:

  • Set goals. With the ongoing evolution of the role of IT and the increasing popularity of the cloud, the IT team has the ability to set the tone for innovation and growth within a company. Products and services should all map back to achieving those pre-determined goals. 
  • Align with key executives. A strong connection between the CIO and other business unit leaders is needed to identify top business priorities. It’s up to the CIO and the rest of the C-suite to work together to ensure they are all working toward the same goals. Whether it is a weekly huddle, a discussion at the water-cooler (my personal favorite), take time to align.
  • Create a competitive edge with Smart IT. Eliminate the noise and get rid of the distractions. You need to work efficiently, intelligently and be accountable, so if something is not contributing to the goals or end results, why keep doing it? Make changes that are going to impact business’s bottom line in a positive way.

Just as the mission statement creates the foundation for the company’s operations, the role of IT is to drive how technology can support innovation and growth. Here are more tips on how to keep IT in-sync with business leaders.  

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