Autotask Audit: True Flexibility in the Cloud and Changing Business Communication

January 24, 2014  

Here’s a look at what’s happening this week in the world of ITSPs, MSPs and Enterprise IT departments.

Harvard Business Review: Is There a Gap Between IT and Your Business?
By Thomas C. Redman and Bill Sweeney
In many companies there’s a chasm between information technology (IT) groups and business teams, which don’t always consider IT a major player. Businesses would be better served by leveraging every byte of knowledge IT can bring.

BusinessNewsDaily: Virtualization vs. Cloud Computing: What's the Difference?
By Sara Angeles
Is virtualization right for your business? How about cloud computing? Don't know the difference? That's OK — most non-IT folks don't either. Here is a guide to help demystify the tech behind the jargon.

CIO: CIOs and CMOs Must Work Together to Satisfy Customers
By Tom Kaneshige
We’re in an age that requires IT and business people to put aside their differences in order to bring business technologies to bear that will win, serve and retain customers. "The age of the customer places new demands on organizations, requiring changes to how they develop, market, sell and deliver products and service," the Forrester report says.

Business News Daily: 5 Ways the Cloud Will Change Business Communication
By Nicole Fallon
For business owners, failing to take advantage of the latest advances in business technology can mean getting left behind while their competitors soar ahead. With so many businesses moving their operations to the cloud, staying on top of the latest tech trends is becoming increasingly important.

CIOL: Five criteria need to be fulfilled for true flexibility in cloud
By Staff Writer
Anytime a vendor speaks of their cloud solution as "flexible" it usually stops with not much more than a blanket statement that is seldom challenged. "Our cloud solution is flexible," says the vendor. In reality, that concept of flexibility isn't that well understood. So what does flexibility in this context really mean and how beneficial is it to the customer?

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