Autotask Week in IT: What the Future Holds for Managed Service Providers

March 04, 2016  

TechTarget: Managed services companies rethink their portfolios
By Spencer Smith

Managed services providers often receive contradictory advice about what IT services belong in their portfolios. One side urges MSPs to focus on excelling at a handful of services, while the other side insists MSPs should broaden their portfolios to provide customers with "IT as a service." Over the past several years, MSPs have witnessed the entrance of a long list of companies encroaching upon their market.

Channelinsider: The Great IT Security Paradox
By Michael Vizard

On average, the total cost of an IT security breach is closing in on a million dollars. Although large companies have more at stake than smaller ones, fixing the breach only accounts for about 15 percent of the total cost, according to the findings of new survey conducted by Vanson Bourne on behalf of NTT Communications. Based on a poll of 1,000 business decision-makers, the study shows that legal fees, fines and compensating customers and suppliers for losses make up the vast majority of the costs incurred when an IT security breach occurs.

Information Age: 3 security attributes to look for in a managed service provider
By Ben Rossi

With eight in ten of the biggest British businesses having suffered a serious cyberattack (according to GCHQ), organizations are acutely aware that the risks to their online services and data are today greater than ever – and growing fast. As more businesses move their technology estate to the cloud, they need to be confident their technology partners can really deliver on cloud security – with the experience and depth to protect them better than they ever could themselves.

Channelnomics: Hybrid IT still a 'question mark' for MSP enterprise customers
By Scharon Harding

Hybrid IT still has some questions surrounding it when it comes to deployment in enterprise-size companies. As a result, one MSP is seeing challenges, as well as growth opportunities, in the VPN space. Seattle-based MSP GTT Technologies targets international Fortune 2,000 companies in verticals ranging from manufacturing to finance to consulting. This month, the MSP deployed Pulse Secure's Pulse Connect Secure to bring secure access services with VPN access from any device, anywhere.

BetaNews: It's time to get serious about Internet of Things
By Sukamal Banerjee

The Internet of Things (IoT) is the newest technology mega-trend, according to Goldman Sachs, and it’s easy to see why. Cisco’s IoT study suggests that the number of connected devices is expected to grow to 50 billion by 2020, leading to a global economic impact of $10 trillion. Connected devices are set to change the very fabric of the world we live and work in. However, the buzz around gadgets such as connected fridges and smart kettles being developed by consumer goods manufacturers have been a distraction from the IoT’s true potential.

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