Autotask Week in IT: Mobile Tools for IT Heroes on the Go

April 08, 2016  

Here’s a look at what’s happening this week in the world of ITSPs, MSPs and Enterprise IT departments.

CIO: 11 mobile tools for IT heroes on the go
By Brian Chee

The need to provide more services, with fewer colleagues to help cover them, has meant being able to respond to user needs from nearly anywhere on earth at nearly any hour of the day. To this end, I’ve been collecting tablet-based IT tools that work well over lower-speed connections to ensure the work gets done wherever I roam. Combined with the Sonicwall Mobile Connect SSL-VPN client, I have secure remote access and a collection of utilities to quickly respond to nearly anything my users throw at me.

MSPmentor: Demand Grows for ‘Partner’ MSPs, White Paper Says
By Aldrin Brown

The increasingly complex needs of IT organizations are causing a bifurcation among managed services providers (MSPs), with some firms more adept at addressing clients’ specific tactical problems, while others have the resources, expertise and flexibility to provide comprehensive, customized solutions. That’s the thrust of “What a Best-of-Breed Managed Services Partner Looks Like,” a TechTarget white paper commissioned by Carousel Industries, a provider of technology solutions and managed services, whose customers include dozens of Fortune 100 companies.

Channelinsider: How Channel Leaders Are Shifting Service Offerings
By Dennis McCafferty

Constant changes in the technology and business landscape are driving channel execs to redefine their services/solutions strategies significantly, according to a recent survey of 100 leaders from U.S. channel organizations. The study, released by workflow automation software provider Nintex, found that the majority of those polled said their managed services offerings will increase over the next two years, and intellectual property/app services are expected to surge during the same time frame.

TechTarget: An exploration of the different types of cloud computing
By Trever Pott

Cloud computing may have become synonymous with Amazon Web Services and Microsoft Azure, but the term rightfully includes a broader range of vendors and technologies. There are three main types of cloud computing classes: public, private and hybrid. Each has its own benefits, key vendors, misconceptions and lessons to be learned. Public clouds are a good place to start. The public cloud consists of IT resources made available by vendors to customers online in the form of VMs, space on a shared server -- virtual private servers -- or dedicated servers.

ITProPortal: Managing millions of IoT devices is a serious challenge
By Sead Fadilpašić

The Internet of Things presents a great opportunity for businesses to innovate, grow and earn more, but managing thousands, or even millions of connected devices presents the biggest challenge and the biggest obstacle, a new survey has shown. The survey was conducted by DevicePilot (previously 1248), and it polled 50 companies planning to deploy IoT applications at scale across different industries. Without proper device management, businesses risk not growing, not increasing revenue and not branding.

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