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Here’s a look at what’s happening this week in the world of ITSPs, MSPs and Enterprise IT departments.
CIO: CIO tackles analytics to bolster business architecture
By Clint Boulton
Workday’s 1,100 customers, including Bank of America, Kohl’s and Pfizer, generate large volumes of data about how they use the company’s software. This includes anything from how often a human capital management or ERP app is accessed, as well as from what device it is accessed. And Workday itself creates and stores a lot of data, from information on how its sales team uses Salesforce.com to land and manage clients to trouble and maintenance alerts filed and stored in ServiceNow’s IT help desk software.
MSPmentor: What the IT Staffing Shortage Means for MSPs
By Charles Cooper
Companies continue to struggle to hire people skilled in cloud computing--and not because potential hires are holding out for jumbo sized paychecks. Simply put, there just aren’t enough qualified candidates. The competition for talent has never been more fierce, with businesses snapping up cloud professionals as soon as they can find them. Indeed, roughly 75% of organizations already use public cloud services, and the numbers will likely continue to increase in the future. Meanwhile, the corresponding growth in the number of hybrid cloud installations also continues to accelerate.
Channelinsider: 11 Things IoT Solution Providers Should Know
By Michael Vizard
Demand for professionals with expertise in the Internet of things (IoT) is expected to rise dramatically as more organizations begin to realize its potential business impact. In a new survey of 603 IT and business pros conducted by QuinStreet Enterprise, publisher of Channel Insider, six in 10 said they will rely on external expertise and vendors to drive these projects. Only four in 10 plan to build their own IoT solutions.
The VAR Guy: MSPs Still Not Scaling their Businesses
By Allan Thorvaldsen
From working with MSPs for several years, I have learned that most businesses start with an inner desire to change the world of IT. Sometimes it’s a couple of tech-savvy friends teaming up and offering their services. In other cases, an MSP is born out of internal layoffs: The CIO tells the IT admin that they can no longer afford to keep him on in a full-time role. The MSP starts out with the owner’s old company as its first client.
CIO Insight: Where Are All the Qualified IT Workers?
By Dennis McCafferty
With IT emerging as an increasingly essential part of strategic planning within organizations, many companies are planning to expand tech department staffing, according to a recent survey from Robert Half Technology. The resulting "IT Hiring Forecast and Local Trend Report" indicates that, at the very least, the majority of CIOs will seek to fill vacant positions, and very few intend to reduce IT staffing. Finding the right candidates for available opportunities, however, remains challenging for most CIOs, especially when it comes to the most in-demand tech niches.
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