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The latest overhaul to our ticket interface came with features that change the game for so many technology service providers. From checklists, contract insight, time summary, color coding and so many other great features and capabilities to make your job (and your life) a whole lot easier. Here’s how:
All of these features make it easier for you to resolve tickets faster, so you can be ultra-responsive to your customers and truly delight them. Not to mention it means you can handle more tickets from new clients when you’re a ticket resolving ninja. See these features in action in our New Ticket UI video series here. Or setup a demo here.
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33 Tech Valley Drive, Suite 2
East Greenbush, NY 12061
Telephone +1 518 720 3500
Fax +1 518 720 3407