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Are you contractually obligated to provide patching and software update services to your clients? If yes, how successfully are you delivering those services? Are you confident that every device you are responsible for is patched and secure? More importantly, are you delivering the service profitably, and can you report on it effectively? No longer is it sufficient to just do the patching, you need to PROVE to your customers you are doing it.
If you’re hedging a little about any of these questions, perhaps it’s time to re-think your patch management approach?
If you are not currently offering and delivering patch management to your customers, you are not only missing a revenue-generating opportunity, but leaving your customers wide open to cybersecurity incidents. Cyberthreats are now on the radar of EVERY company and individual, and the realization that unpatched machines with Microsoft and third-party software are massively vulnerable to cyberthreats means effective patch management now needs to be at the heart of every MSP’s service offering.
For many MSPs, however, effective patch management – and certainly a service that can be delivered profitably – remains elusive. So a few tips:
If an effective delivery and management solution is holding you back, I have great news for you: Autotask Endpoint Management has world-class patch management capabilities and is unrivaled in its functionality, flexibility, simplicity and scalability. And the best part, it is fully integrated into Autotask PSA.
At Autotask, we are here to help MSPs and IT Service Providers get massively pumped for patch. To learn more, contact firstname.lastname@example.org for more information or to set up a demo.
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