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Datto, the world’s leading provider of IT solutions delivered through managed service providers, is looking for an IT Support Specialist to join a rapidly growing team. Datto is an innovative company at its core and is an exciting and dynamic workplace. We are 100% focused on our managed service provider partners and believe that with the right technology, managed service providers can change how businesses around the world operate. Datto provides data protection, business continuity, networking, business management, and file backup and sync products that enable and protect the clients of our 14,000+ partners. We are headquartered in Norwalk, Connecticut and have 22 offices worldwide.
As an IT Support Specialist, you are passionate about delivering robust and reliable systems and services to our internal customers. An integral part of our fast-moving IT team, you'll be focused on providing top-notch on-site and remote technical support to Datto employees. You will be the first point of contact for end-user support and have a knack for communicating with people at varying levels of technical aptitude. You will find yourself supporting SaaS apps, desktop operating systems and software, provisioning/de-provisioning accounts and hardware, inventory management, resolving printer issues, or any number of other technology-related issues.
Does This Describe You:
A self-starter that has a passion for technology, pride in your work, and possess a combination of customer service and technical skills!
A Look Inside the Job:
*This position may require some travel and after-hours or weekend coverage
At Datto, we believe our employees are our greatest asset and offer all full-time employees a wide-ranging benefits package, including:
By submitting an application, you acknowledge we will process your data in order to consider you for the position you apply for and for other open positions within our company for which you may be suited. We collect and store your data in accordance with our Recruiting Privacy Practices.
Datto is an equal opportunity employer.
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