Australian Technology Service Provider Increases Visibility and Operational Efficiency

CS Odyss UK
Ordyss is a technology solutions provider supporting Australia's fastest growing companies. Nathalie Deen, Service Delivery Manager, said, “We have valuable insight now. Autotask gives us visibility into our service delivery, operational status and with customer surveys we have better communication with our customers. We’ve also improved our reporting. All of this has helped us to provide an enhanced customer experience.”
With Autotask we have more control over our operations, which has led to more efficiency and accountability.
Nathalie Deen, Service Delivery Manager