Forrester Study: The Economic Impact of Unifying PSA & RMM

Discover how two different IT service providers; a 10-user U.S. and a 250-user U.K. MSP achieved consistent improvements in productivity, response times, and retention using Autotask’s unified platform in place of their previous RMM system. Download to hear Forrester study author, Dean Davidson, review his findings including a complete ROI analysis. Davidson and study participant Micah Thor, President, Tech Guru will review actual ROI results including:

  • Increasing productivity by one hour per tech per day
  • Improving average SLA response times and
  • Reducing customer churn
Download to learn more about the efficiency, profitability and service delivery ROI of unified IT business management and service delivery with Autotask.
Forrester Webinar
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