How to Run a World-Class Support Helpdesk for Your Clients

Phone calls, emails, RMM alerts and they all come to you! How do you keep up? Your clients are looking for the best service, as fast as possible and you are who they turn to for everything. This webinar is designed to show you the tricks in providing a world-class service and support offering to your clients.

We will demonstrate the keys to success and identify the finer elements that most MSPs miss as they struggle to keep up with ongoing client and user demands. Mission Control NOC and HelpDesk Services is an Autotask and Datto exclusive Partner and a specialist company in providing efficient and effective support and helpdesk services. CEO of Mission Control, Jason Cohen and Len Dicostanzo will review HelpDesk best practices and the most common mistakes made by MSPs today.

In this webinar, you will learn:

  • The tricks in providing a world-class service and support offering
  • MSP best practices and common mistakes
  • The keys to success and the finer elements that most MSPs miss
  • And more!
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