Quick Actions in the PSA Ticket

This is the second video in our 5-part series introducing you to our all new PSA ticket interface. We’ve added the ability to take quick actions. If you missed it, view the first video here.

In this video, you’ll learn about:

  • Copy to clipboard: copy the ticket number, title or link to the ticket
  • Quick action toolbar: easy accessibility with keyboard shortcuts
  • Activity feed: search and filter to quickly locate attachments

Thanks for watching. To learn more, please view the next video in our series here.