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Hear innovations and inspirations from IT business leaders shaping the future of
technology. This series, hosted by Joe Panettieri, Content Czar of ChannelE2E features customer’s tales from the top of the IT Chain and what it takes to run successful organizations.
Joe Panettieri, Content Czar ChanneleE2E and Tim Britt, CEO Synoptek
Tim Britt, CEO of Synoptek, kicks off the podcast series. Tim discusses how he evolved Synoptek from a self-funded startup to the largest privately funded MSP in the U.S. following the recent acquisition of Earthlink’s IT services division. Britt explores his perspectives on business building including what he learned about the looming dot com bubble from a hospital bed in Tokyo.
Joe Panettieri, Content Czar ChanneleE2E and Steve Cox, COO TSG
Steve Cox, chief operating officer at TSG (Technology Services Group) shares insight, best practices, business advice and more in Autotask’s latest podcast. He’ll tell you how TSG became one of the first MSPs in the UK and how they grew to be one of the largest with more than 300 employees serving 4,000 customers.
He also highlights TSG’s integration onboarding template which has made the process one of the most seamless and efficient taking only 90 days to complete. Steve also has lots to say about the importance of culture, the benefits of having a mentor(s), how to build lasting success with both organic growth and strategic acquisitions and why innovating is a must to keep your competitive edge. Want to learn more? Register for Autotask Community Live!
Joe Panettieri, Content Czar ChanneleE2E and Tom Clancy, President Valiant Technology
Tom Clancy, President of Valiant Technology shares his tried and true ways for onboarding customers for the long-haul. He also discusses how he turned his love of drumming into a successful turn as an IT service provider with a focus on serving the technology needs of creative agencies across New York City. He takes you through the early days of his company’s founding and how he’s helped evolve Valiant’s service portfolio to keep up with changing technology demands.
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