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The user group meeting agenda opens with introductory remarks and a keynote address from Autotask MVP Steve Meek of The Fulcrum Group, Inc. The event will feature training sessions on advanced workflow rules and automation in Autotask, and a special presentation from Level Platforms. Ample networking opportunities will also be available.
“Our industry is driven by continual service improvement, and while our user group meetings always start with discussions around Autotask as our core service tool, they invariably extend into discussions on ways to improve our services and our business,” . Meek said. “We are doubly blessed to have a network management vendor, Level Platforms, in town to provide user group attendees with even more information on better services and monitoring tactics.”
Autotask software allows value-added-resellers (VARs), managed services providers (MSPs) and other IT technology solution providers to streamline, optimize and automate critical business functions. The software incorporates customer relationship management (CRM), service desk, tech scheduling, project management, billing and other modules that are accessible from virtually any computing or mobile device connected to the Internet.
Leonard DiCostanzo, Senior Vice President of Community and Business Development believes that user groups offer tremendous value to Autotask Users, saying, “VARs, MSPs and IT solution providers work in a complex and competitive environment. Any time there is an opportunity for them to come together, share best practices and network with their peers, they walk away with solid information they can use to better serve their customers and build their own businesses.”
Both events will be held at the Dallas/Addison Marriott Quorum (near the Dallas Galleria), 14901 Dallas Parkway, Dallas, TX 75254. Telephone (972) 661-2800
About The Fulcrum Group, Inc. The Fulcrum Group is an outsourced IT service provider serving clients throughout the Dallas- Fort Worth market. The Fulcrum Group is dedicated to helping small and medium-sized businesses (SMBs) achieve their long-term goals through our SPOT Managed IT Services program, for the best application and management of information technology. We work with businesses that are looking for our managed IT services and IT support in order to build, maintain and optimize their IT - all without breaking the bank. We are the experts in technical support, services and security, and we offer it all at a price businesses can afford.
For more information about the Fulcrum Group services and product offerings, see us on the web at http://www.fulcrum.pro/or contact us 817-337-0300.
About Autotask CorporationAutotask Corporation helps IT organizations worldwide work smarter with a complete, cloud-based IT business management platform that enables efficiency, accountability and access to the metrics that drive intelligent business decisions. With built-in best practices and workflow automation, Autotask speeds time to revenue while continually improving service delivery. Autotask is available in seven languages and used in over 90 countries. Headquartered in New York, Autotask has offices in Beijing, Chicago, Dallas, London, Los Angeles, Munich and Sydney. Visit autotask.com for more information.
Autotask® is a registered trademark of Autotask Corporation. All other trademarks mentioned in this document are the property of their respective owners.
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