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Autotask announced today that the latest release of its IT business management platform featuring a highly anticipated, reimagined user interface is now complete. The deployment process to customers began with a limited beta release in November 2014. Customers are raving about the increased efficiency and ease of use as well as its role-based, human-centric design.
The release shipped with 12 persona-based dashboard templates and a library of more than 180 widgets that came pre-configured for all major user roles and use cases. Early adoption rates of these enhancements have exceeded Autotask's expectations—more than 8,018 new dashboards have been created, 13,469 dashboards shared and over 26,421 widgets (custom data objects) produced in the first six weeks of availability. Customer quotes:
"We could not be more pleased with our customers' positive response to the new user interface," said Patrick Burns, Vice President, Product Management, Autotask. "We worked in partnership with them to design a world-class user interface that would meet the needs of their businesses today and in the future. We are committed to enhancing their overall customer experience and this is the first of many things the company intends to do to ensure our customers continue to grow and succeed."
The new user interface features:
More information about the completely reimagined, all new Autotask user interface is available here. Additional enhancements to the user interface as well as translations will be released in the coming months.
About Autotask CorporationAutotask Corporation helps IT organizations worldwide work smarter with a complete, cloud-based IT business management platform that enables efficiency, accountability and access to the metrics that drive intelligent business decisions. With built-in best practices and workflow automation, Autotask speeds time to revenue while continually improving service delivery. Autotask is available in seven languages and used in over 90 countries. Headquartered in New York, Autotask has offices in Beijing, Chicago, Dallas, London, Los Angeles, Munich and Sydney. Visit autotask.com for more information.
Autotask® is a registered trademark of Autotask Corporation. All other trademarks mentioned in this document are the property of their respective owners.
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