MSPs Expand Use of Autotask Solutions to Enhance Client Service Delivery

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February 15, 2017
Autotask is the solution of choice for leading MSPs. As MSPs evolve their role to be strategic, trusted advisors with clients they are seeking solutions that enable them to provide innovative offerings while delivering exceptional services to clients. For Midwest IT Solutions, Synoptek and The Miller Group, using Autotask PSA as the foundation for their business success sets them apart in a competitive marketplace.

“We are thrilled to be the solution of choice for these customers,” said Kevin Donovan, SVP, Global Sales, Autotask. “Helping our partners create and deliver valuable service offerings is our top priority and we are excited to help them expand their offerings and maximize the investment they’ve made in our technology solutions to help them grow and thrive.”

Midwest IT will use the unified Autotask PSA and Autotask Endpoint Management platform to provide clients with strategic, innovative technology solutions that support their client’s dynamic IT needs.

Synoptek is one of the largest MSPs in the US. Autotask Workplace is being added to their service portfolio as a way for them to help their clients take advantage of the increased productivity and collaboration that a secure, business-grade file sync and share solution delivers.

“We have been using Autotask PSA for 8 years. During that time, we have grown from 40 employees to more than 475 and have made several acquisitions. We’ve been able to leverage Autotask every step of the way to effectively manage our growth at every stage in the business,” said Tim Britt, CEO, Synoptek. “We see a lot of value from our ongoing investment in Autotask.”

The Miller Group has been relying on Autotask PSA to effectively streamline their business operations. They have recently added Autotask Endpoint Backup to their service offerings to provide clients with secure file and digital asset management.

“I am looking forward to working with these customers to implement our solutions and help them realize the full value of Autotask in every aspect of their business and client service delivery efforts,” said Walt Mykins, Vice President, Client Services, Autotask.

About Autotask Corporation
Autotask Corporation helps IT organizations worldwide work smarter with a complete, cloud-based IT business management platform that enables efficiency, accountability and access to the metrics that drive intelligent business decisions. With built-in best practices and workflow automation, Autotask speeds time to revenue while continually improving service delivery. Autotask is available in seven languages and used in over 90 countries. Headquartered in New York, Autotask has offices in Beijing, Chicago, Dallas, London, Los Angeles, Munich and Sydney. Visit for more information.

Autotask® is a registered trademark of Autotask Corporation. All other trademarks mentioned in this document are the property of their respective owners.