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Information Technology Service Providers and Managed Service Providers can now update clients well in advance of outages for maintenance with Autotask Change Management Extension. This capability enables better communication and planning.
The Change Management Extension gives users the ability to establish a change management process that clearly outlines the work to be performed along with the associated costs and approvals needed from key decision makers. Implementing the Change Management Extension ensures that changes to an IT production environment are directly communicated including the scheduled activity, cost and impact. This helps to minimize any loss of productivity due to both planned and unplanned
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