Arcserve - UDP Cloud Direct

Backup & Disaster Recovery

Arcserve is a provider of data protection, replication and recovery solutions for enterprises and small to medium businesses. Launched in 1990, Arcserve provides a comprehensive solution for cloud, virtual and physical environments, on premise or in the cloud, backed by unsurpassed support and expertise.

The integration enables usage metrics, alerts and reports from the Arcserve UDP Cloud Direct solution to create tickets in the Autotask software.

Integration Features

  • Map Arcserve UDP Cloud Direct accounts to existing Autotask accounts automatically or manually.
  • Post customer cloud storage usage metric to Autotask where they can be used to create Autotask invoices
  • Forward alerts and reports generated by Arcserve UDP Cloud Direct to create tickets in Autotask
Sales & Support: