Network Security

OpenDNS is the world's largest global security network. OpenDNS’s Umbrella for MSPs is a cloud-delivered security service that prevents malware infections at the network level without impacting performance or adding administrative overhead, making it the ideal solution for Managed Service Providers. Umbrella for MSPs delivers enterprise-grade protection against malware, phishing, botnets and advanced threats to reduce time spent remediating infections. 

Integration Features

OpenDNS’ Umbrella for MSPs not only leverages predictive cloud security to protect your customers from infections, but provides MSPs with valuable, actionable data seamlessly integrated with Autotask.  If a threat is being contained by Umbrella, a ticket will automatically be created and updated with actionable data right within an Autotask service board allowing your techs to take action before customers are aware of the infection and before any damage is done. You can also instantly verify security coverage and provide your customers with detailed stats on malware you prevented.

  • Automatic ticket creation for threats being contained that require attention
  • Fully configurable to support your workflows
  • Tickets left open will be updated without creating duplicates