Remote Monitoring & Management (RMM) Remote Computer Management

Panorama9 is a true cloud-based/SaaS/Elastic Cloud RMM solution that helps MSPs grow monthly recurring revenues with their client base by providing real-time proactive visibility, monitoring and management of endpoints located anywhere in the world.

Integration Features

The Panorama9 and Autotask integration links ticket generation. When Panorama9 detects a failure/outage/issue in the network, the system automatically generates a ticket in Autotask with a note containing detailed information about the device associated with the issue.

  • Escalate issues detected by Panorama9 to an Autotask ticket with a full description
  • Full control over which issues become tickets
  • Automatic Autotask ticket closing when Panorama9 detects solution