Utilities Helpdesk & NOC Customer Relationship Management (CRM)

SupportBot has full Autotask integration and can create, change or close tickets, as well as schedule appointments using Autotask or Office 365 calendars.

Integration Features

• Communicate with your customers and integrate with Autotask
• Create, append or close a ticket
• Access a calendar and schedule an appointment
• Request an immediate call back if necessary